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FREQUENTLY ASKED QUESTIONS

Straight answers to common questions.

Learn more about websites, Local Growth Support, content, pricing and working with Mainstreet Digital.

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01   What types of businesses do you work with?

We primarily support small and growing New Zealand businesses, particularly local service providers, retailers and businesses that depend on customers finding them online.

02   Do you only work with Auckland businesses?

We are based in Pukekohe, Auckland, but can work with businesses throughout New Zealand. Most communication and project work can be handled online.

03   How much does a new website cost?

A website is included within every Mainstreet Digital plan. Each plan has a one-time stand-up cost from $295 and a monthly plan from $89, with the level of website and ongoing support depending on the plan you choose. See Pricing & Services for the full breakdown.

04   How long does it take to build a website?

Timeframes depend on the number of pages, content, functionality and feedback. A straightforward small-business website will usually take several weeks.

05   Can you refresh my existing website?

Yes. If the underlying website is suitable, we may improve its design, structure, content, mobile experience and calls to action without rebuilding everything.

06   Will my website work on mobile?

Yes. Every website is designed and tested across phones, tablets, laptops and desktop screens.

07   Is SEO included with a website?

Every new website includes basic search foundations. Ongoing local visibility, Google Profile support, keyword targeting and content improvement sit within Local Growth Support.

08   Can you guarantee first place on Google?

No reputable provider can guarantee a specific ranking. We focus on sustainable improvements that strengthen relevance, website quality and local signals over time.

09   What does AI-ready content mean?

It means your content is clear, accurate and specific enough for customers, search engines and AI-powered tools to understand.

10   Is the visibility check really free?

Yes. The initial visibility check is free and does not commit you to purchasing a service.

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